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How things actually work in Nepal.

Passports, PAN, licences, Lok Sewa, TU paperwork. What the rules say and what really happens at the counter.

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The questions people ask relatives, Facebook groups and r/Nepal the most.

  1. 01How do I apply for the old age allowance (social security allowance)?ज्येष्ठ नागरिक भत्ता कसरी लिने?Answer · Government & documents
  2. 02How do I check my National ID number?राष्ट्रिय परिचयपत्र नम्बर कसरी हेर्ने?Answer · Government & documents
  3. 03I lost my citizenship certificate. What do I do?नागरिकता हरायो भने के गर्ने?Answer · Government & documents
  4. 04How to get an e-passport in Nepalई-पासपोर्ट (राहदानी) कसरी बनाउनेGuide · Government & documents
  5. 05How to get a personal PAN in Nepalव्यक्तिगत प्यान कसरी लिनेGuide · Government & documents
  6. 06How to get a driving licence in Nepalसवारी चालक अनुमतिपत्र कसरी लिनेGuide · Government & documents
  7. 07How to get your National ID (NID) in Nepalराष्ट्रिय परिचयपत्र कसरी बनाउनेGuide · Government & documents

The difference

The website says four documents. The counter asks for five.

Government pages give you the rules. People who have stood in the queue know the rest. Kasari shows both and labels which is which.

Official
Taken from the department's own site, act or notice. Linked to the source.
In practice
Not written anywhere official, but commonly asked for. Reported by people who went.

Checked against

Been through it? Tell the next person.

Which window, which extra photocopy, how long it really took. Experiences are published separately from official information and labelled as community reports.